Gloire by Oliva Nova

Oliva - Villa

Gracias por sus comentarios y le ofrecemos nuestras más sinceras disculpas por los inconvenientes que presento durante su estancia. Agradecemos su paciencia ,hemos dado solución a sus peticiones y nos comprometemos a seguir mejorando para poder ofrecerle una experiencia mejorada en su próxima visita.

Thank you for taking the time to provide us with your feedback. Your input is highly valued and we can assure you that each comment that you have raised is currently being addressed: Recognizing the significance of a restful night's sleep, our commitment is to assess the current bed situation, our team is looking for the potential replacements in order to enhance the overall comfort. We sincerely apologise for any inconvenience caused by the problem with the fridge. In order to meet the needs of our guests, ensuring that all appliances are in optimal working condition is our top priority, we have taken note of this problem and are actively investigating the matter.
We understand the inconvenience posed by the limited number of keys. In response, we are working on implementing a solution that involves electronic opening, with the aim of introducing this enhancement next year.
Our sincere apologies for the interruption in your internet service. Our technical team is proactively working to enhance connectivity, and we are excited to share that we will be upgrading to fiber optic internet by May 2024. This upgrade is designed to provide a more reliable and efficient internet experience for our guests.
Your feedback is instrumental in our ongoing efforts to improve, and we look forward to the opportunity to surpass your expectations during your future stays.